IMPLEMENTATION SERVICES
Proven Methodology + Best Practices = Successful Implementation
C
Innovations’ impressive track record of successfully implementing
student information systems (SIS) is based on knowing how to
integrate our software with the latest technology and applying
proven, real-world methodologies to each new client’s unique needs. Our implementation strategy reflects our belief in partnership. We
work closely with you throughout the implementation to ensure that
together we create a solution that accomplishes your goals,
overcomes your challenges, and meets the student information
management needs of your end users.
Our professional services team will
ensure that your end users and technical staff have the skills and
knowledge needed to take full advantage of the system and that
Zangle is installed, configured, and customized to meet your needs.
Implementation Approach
C Innovations’ services provide a comprehensive solution with a
roadmap of activities that rests on a thorough needs assessment and
a strong planning process to clearly identify resources and
timelines to ensure the implementation of Zangle proceeds quickly
and efficiently. Our services include project management and reporting, end-user
education and training, well-designed pilot plans, data conversion,
and on-site “going live” support. Our complete maintenance program
covers both new software releases and patches and dependable
technical support. C Innovation’s implementation methodology is
comprised of five phases.
Within
each phase there are major areas of activity that are required to
accomplish a successful student information system implementation
with minimal disruption of school and district operations.
These activities include:
-
Project
Management and Planning – involves
organizing the project, establishing project goals and scope,
developing project management procedures, developing a detailed work
plan and developing technical competencies.
Our project
management activities are conducted to ensure the project stays on
track, meets C Innovation’s high quality standards and customer
expectations, and meets the expected positive results in the day to
day usage of Zangle.
- Infrastructure Readiness – includes
conducting an assessment of the district’s infrastructure, designing
Zangle environments and obtaining and installing the hardware and
software needed to support the Zangle system.
- Business
Process Re-engineering – involves reviewing current business processes and identifying and
implementing needed changes to ensure best business practices are
followed.
- Software
Configuration – includes identifying user roles, determining and implementing required
permission sets and identifying and implementing the appropriate
system configuration settings.
- Application Training and Configuration Workshops – These workshops provide participants with an opportunity to learn
how to use each Zangle application and participate in collaborative
discussions regarding system configuration, setup and data
conversion requirements. Functional processes and business practices
currently in use are compared to those supported in Zangle and
processes to be changed are identified.
-
Data
Conversion – involves
mapping current data elements to those in Zangle, developing data
conversion specifications and converting legacy data and loading
data.
- Customization/On-Site Assistance – includes identifying, creating and implementing required user-defined
fields, database views, dynamic groups, stored procedures, reports,
interfaces to the district’s ancillary systems, data extracts, ad
hoc reports, backend procedures to support business practices and
application modifications.
- Training
and Support – includes
identifying training needs, designing the training program, training
the trainers, creating training materials and training end users.
- Communication – includes
identifying communication needs, developing a communication plan and
creating and delivering communications.
- Custom Development and Software Implementation
During the Application Training and Configuration Workshops, the
district’s current and desired business practices and functional
needs are compared to the best business practices and application
functionality supported by Zangle. If the comparison results in the
identification of gaps, recommendations are made to address the gaps
through process improvement efforts or system customization. In any
implementation, one of the risk mitigation strategies for increasing
the probability of success is to minimize the quantity and
complexity of software modifications. With the mature products
embodied in our Zangle Solution, most client-specific needs are
easily accommodated through customization tools provided with the
Zangle system. For those requirements that cannot be satisfied
through other means, C Innovation designs, develops, documents and
tests high priority system modifications for the district.
Our
relationship with you does not end once Zangles’ SIS solution has
been deployed. In fact, we strongly believe and encourage an ongoing
partnership to continue working with you throughout the life of the project and the product.
C Innovation stands by your district to assist with any
expected or unexpected change management activities or issue
resolutions post deployment.
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